Patient Rights
Study Guide (pdf format)
Back to Top

Name: E-mail: Date:

 1.

True

False

Patients have a fundamental right to considerate healthcare that safeguards their dignity and respects their values.

 2.

True

False

The Patient’s Bill of Rights is legislated through state law and monitored by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).

 3.

True

False

As you protect the rights of your patients, they will become satisfied consumers of healthcare services.

 4.

True

False

Patients forfeit their right to be treated with respect and courtesy when they become demanding and impolite.

 5.

True

False

Under HIPAA you are obligated to protect the privacy and confidentiality of all patient information.

 6.

True

False

HIPAA gives patients the right to examine and request copies of their PHI, but may not make amendments or corrections.

 7.

True

False

Patients can only receive visitors, mail, telephone calls and other outside communication as permitted by the healthcare facility.

 8.

True

False

When informing patients about treatments and procedures, the healthcare provider must include benefits, risks involved, probable outcome and alternative treatments available.

 9.

True

False

Patients must receive permission from the primary care physician to review any records pertaining to their healthcare.

10.

True

False

All persons providing any type of service to a patient must reveal their identity and professional status to the patient.

11.

True

False

Patients must be advised of any research conducted by your facility that is associated with their care and be given the opportunity to consent or decline participation.

12.

True

False

When a patient refuses care, he or she is no longer entitled to other care or services provided by your facility.

13.

True

False

Your facility is required to have a system in place to advise patients of their right to an advance directive.

14.

True

False

Patients must be given impartial access to healthcare regardless of national origin, race, age, religion, sex, creed or sources of payment.

15.

True

False

Patients have the right to treatment for any medical emergency that will deteriorate if such treatment is not given.

16.

True

False

Your facility must inform patients of their rights and responsibilities in receiving healthcare.

17.

True

False

Patients have the right to obtain an itemized explanation of the bills related to their healthcare.

18.

True

False

JCAHO requires that your facility have systems in place to receive, respond to and document patient complaints.

19.

True

False

Patient complaints can help your facility improve services for future patients.

20.

True

False

Patients are responsible for providing accurate information, seeking clarification when necessary and following through on the agreed plan of care.

 

ACKNOWLEDGEMENT OF TRAINING

I have read and understand the training guidelines for Patient Rights.