Workplace Violence Study Guide (pdf format) Back to Top
1.
True
False
Studies show that one out of every 10 employees was attacked, threatened or harassed at work last year.
2.
There is no need to take workplace violence seriously because it is not a major cause of work-related deaths.
3.
Verbal threats should be reported since they are a form of violence.
4.
Internal violence usually comes from robbers and customers.
5.
Job layoff could lead to workplace violence.
6.
The only information necessary in reporting violent behavior is who did it and where it happened.
7.
Identifying stress in yourself and co-workers and being able to deal with it is one way to prevent violence.
8.
By avoiding a conflict, you’ll find innovative ways to respond to it.
9.
There are ways you and your employer can effectively prevent violence.
10.
There is no way to tell if a co-worker is disgruntled and prone to violence.
11.
You don’t need to lock your car doors while driving.
12.
If you’re attacked in an elevator you should pull the emergency stop switch.
13.
If you’re going to stop by the office late at night, you should notify security so they can check on you, even if you’ll only be a few minutes.
14.
If an incident happens in the workplace, straighten up the area before the police arrive.
15.
If a threat or violent incident occurs, tell the designated person immediately.
16.
Although it may be someone else’s responsibility you should take the initiative and make sure your report gets documented.
17.
One way to respond to an angry customer is to apologize for any inconvenience.
18.
It’s okay if you don’t report an incident of violence or a threat because most likely nothing will happen anyway.
19.
If a co-worker becomes upset about something, tell them they need psychiatric help.
20.
By reporting threats or acts of violence, you could save lives – even your own.
ACKNOWLEDGEMENT OF TRAINING
I have read and understand the training guidelines for Workplace Violence.
